Executive Director, National Consumers League
Sally Greenberg joined the National Consumers League as Executive Director on October 1, 2007. The League’s focus is on five key priority areas: fraud, child labor, LifeSmarts, health care, especially the safe use of medications and medication adherence, and food safety and nutrition. Sally has testified numerous times before Congress on consumer protection issues, including on product safety, fraud, excessive fees on car rentals, consumer rip-offs in calling cards and in support of protections for farmworker children. Sally is our primary spokesperson on a variety of issues.
Sally came to NCL from Consumers Union, where she worked from 1997-2007 on product liability and food safety issues, along with auto and product safety. Previously, Sally worked at the U.S. Department of Justice Foreign Claims Settlement Commission and prior to that, she spent a decade serving as the Eastern States Civil Rights Counsel for the Anti-Defamation League, based in Boston.
Sally was president of the Women’s Bar Association of Massachusetts and the Women’s Bar Foundation, and served on several gubernatorial commissions in Massachusetts. Sally served for many years on the board of directors of the Alliance for Justice, and HALT, an organization whose mission is the protection of the rights of consumers in their interactions with lawyers and the legal system. Sally is a member of the Reagan-Udall Foundation Board, a nonprofit established by Congress to support the mission of the FDA and help equip the agency with the highest caliber regulatory science and technology. She also serves on the board of the Keystone Center, which helps leaders in health, energy, environment and education battle contentious issues with a consensus-based approach. Sally also served for over a decade on the board of directors of Trillium Asset Management, the oldest and largest investment management firm dedicated to socially responsible investing.
Linda Golodner Food Safety and Nutrition Fellow
Kelsey Albright joined the National Consumers League in September of 2013. She works on a variety of issues related to food safety, nutrition, and transparent labeling. Kelsey represents NCL on the Make Our Food Safe Coalition, which works to improve food safety systems in the U.S., and is a part of the National Alliance for Nutrition and Activity, which works to promote healthy eating and physical activity. She advocates for food safety and nutrition legislation that best represents consumer interest and rights.
Before coming to NCL, Kelsey was a press intern at the House of Representatives in Congressman Emanuel Cleaver’s Office where she worked on various media issues and fielded constituent concerns on a variety of topics. She also spent time as an intern in Congressman Towns' Office and Congresswoman Sanchez’s Office. She earned her Bachelors of Science in Communication with a minor in Nutritional Sciences from Cornell University. Originally, she hails from Maine, New York.
Vice President, Development
Larry Bostian came to NCL in October 1995 after serving for four years in development at Public Citizen. Larry works closely with the executive director, board, and staff to oversee all aspects of fundraising, including identifying new funding sources, cultivating strong relationships with funders, developing proposals and appeals as needed, and thinking strategically about the organization and its programs.
In addition to his development work at Public Citizen, Larry has nearly 30 years of nonprofit management and fundraising experience, including stints at Highlander Research and Education Center in Tennessee, the Washington, DC-based Institute for Policy Studies, and George Mason University’s Center for Conflict Analysis and Resolution in Fairfax, VA.
Larry is a 1973 graduate of the University of North Carolina in Chapel Hill, and he is pursuing a Master of Divinity degree at Wesley Theological Seminary in Washington.
Vice President of Public Policy, Telecommunications and Fraud
John joined the National Consumers League in September 2008. John’s focus at NCL is on advocating for stronger consumer protections before Congress and federal agencies on issues related to telecommunications, fraud, technology, and other consumer concerns. In addition, John manages NCL’s Fraud Center and coordinates the Alliance Against Fraud coalition. John is also Research Director for the Telecommunications Research and Action Center (TRAC), a project of NCL. In his role with TRAC, John advocates on behalf of residential consumers of wireline, wireless, VoIP, and other IP-enabled communications services.
Prior to coming to NCL, John spent five years as director of research at Amplify Public Affairs, where he helped launch the firm’s Web 2.0-based public affairs practice and focused on producing actionable public policy research. Earlier in his career, John worked at Sprint in its International Carrier Services Division and at the American Center for Polish Culture in Washington, DC.
John was a member of the FCC’s Consumer Advisory Committee from 2005 to 2007 and served on the Board of the Arlington-Alexandria Coalition for the Homeless. He is a graduate of George Mason University, where he received a bachelor’s degree in International Relations.
Vice President of Health Policy
Burkholder is Vice President of Health Policy at the National Consumers League, a national, nonprofit membership organization that has represented consumers and workers since 1899. Burkholder coordinates the League’s work on various health care issues, including safe use of medication, patient safety, doctor-patient communication, and direct-to-consumer advertising. She is responsible for research on these issues, producing consumer information, and advocating for system changes. She also coordinates Script Your Future, a broad-based public awareness campaign to improve medication adherence. Burkholder testifies before U.S. government agencies on consumer health issues, and speaks at conferences across North America. She joined the League in 2001.
Before joining the League, Burkholder worked as a health care attorney for the law firm of Reed Smith Shaw and McClay in Washington, DC. At Reed Smith she counseled a variety of clients on a wide range of health care issues. Burkholder graduated with high honors from Georgetown Law Center, and is a member of the Washington, DC bar.
Lucinda Morales Cassidy
Administrative Associate/Event Planner
Lucinda Morales Cassidy joined the National Consumers League in December of 2013. She works closely with policy staff, the development team, and the communications team to plan and execute events for the organization. Additionally, she manages the schedule and travel for the executive director.
Before coming to NCL, Lucinda was director of alumni relations and events at The Phi Beta Kappa Society. Lucinda managed and organized a wide range of events and coordinated the Society’s awards and fellowships. She also collaborated on special events with alumni groups across the nation. Lucinda earned her Bachelor of Arts in Political Science with a minor in Spanish from Wittenberg University.
LifeSmarts Program Director
Since July 2000, Lisa Hertzberg has directed the national LifeSmarts program, NCL’s fast, fun consumer education competition for teens and tweens. Lisa’s primary responsibilities include operating the national LifeSmarts program, strategizing growth, implementing new partnerships and program components, assisting state coordinators, developing educational materials, managing the online competition, and conducting the online and national competitions. Under Lisa’s direction, the program, formerly only available to high school students, has expanded into middle school classrooms across the country, serving a wider audience of student participants and coaches.
Before joining the National Consumers League, Lisa worked for 13 years for the Minnesota Attorney General’s Office, where she created and conducted consumer education programs and outreach efforts. In 1995 she launched the Minnesota state LifeSmarts program. Within several years the Minnesota program was the largest in the country involving students at more than 120 schools in 1999-2000.
Lisa is a graduate of Gustavus Adolphus College in St. Peter, Minnesota, where she studied communications and political science.
Health Policy Associate
Ayanna Johnson joined the National Consumers League as a Health Policy Associate in September 2012. Ayanna works closely with the Vice President for Health Policy to coordinate NCL’s health policy program and its national medication adherence campaign, Script Your Future. Ayanna also represents the League on a variety of health forums and coalitions.
Before joining NCL, Ayanna researched cervical cancer and women’s health in Malawi through the Gates Institute for Population and Reproductive Health. Ayanna also was a public health research fellow at Kennedy Krieger Institute conducting research on mental health, pregnancy outcomes, and health disparities. There, she presented her research on a panel on pregnancy outcomes at the American Public Health Association 2010 Conference. Ayanna also has been trained as a Diabetes Educator by the American Diabetes Association and taught classes on diabetes awareness in Baltimore, Maryland.
Ayanna graduated with a Bachelor of Arts in Political Science with minors in Psychology and Biology from Swarthmore College in Pennsylvania. She also holds a Master of Science in Public Health from the Johns Hopkins University Bloomberg School of Public Health.
Communications Associate / New Media Specialist
Ben Klein joined the National Consumers League in March 2013 as the Communications Associate / New Media Specialist. Ben provides support to the Vice President of Communications and assists with the dissemination of NCL’s content through new and traditional media. Ben manages NCL’s social media presence on Twitter and Facebook, as well as the Savvy Consumer Blog.
Prior to joining NCL, Ben worked on the Campaign to Re-Elect Congresswoman Kathy Hochul in New York’s 27th congressional district. Additionally, he has written for a variety of publications including The Saratogian, DemocracyWise, The Daily Record, and The Alternative Press. Ben graduated from Syracuse University with a dual major in magazine journalism and political science.
Terry Kush joined the National Consumers League in January 2009. At NCL, Terry is charged with overseeing operations and finances, strategic planning and organizational development, grants management, board relations, and works with the LifeSmarts Program. Terry works closely with the executive director and senior management to transition the League into its second century of advocacy. In so doing, she lends her marketing background to reviewing NCL briefings, publications, and marketing materials.
Before joining the League, Terry served as an operations and project director for both domestic and international organizations. Terry has more than 15 years experience working for organizations seeking to affect change through youth development and international affairs. She is a strong advocate of financial literacy and has received training to work with teens on this very issue. Terry has taken her commitment to “development through education” around the world using her operations and administrative expertise to implement and manage programs in the U.K., the Caribbean, West Africa and the United States.
Terry received her bachelor’s in business administration with a marketing focus from Howard University, and her master’s in international service from American University, where she studied international development, education, and public policy.
Director, Child Labor Issues and Coordinator, Child Labor Coalition
Reid Maki joined the National Consumers League in March 2008. In his work at NCL, Reid coordinates the activities of the Child Labor Coalition, striving to minimize abusive child labor and to protect the health, safety, and well-being of child workers in the United States and abroad. Reid is a proponent of corporate social responsibility, including fair labor standards for American workers.
Prior to joining NCL, Reid worked for 12 years at the Association of Farmworker Opportunity Programs (AFOP) where he directed the Children in the Fields campaign, a joint effort launched by AFOP, NCL, and the International Initiative to End Child Labor. Their goal was to end the legal loopholes in child labor law that permit child agricultural wage laborers to work longer hours and to work at younger ages than children working in other industries. Reid was an active member of the Child Labor Coalition between 1994 and 2006.
Reid worked for both daily and weekly newspapers as a reporter earlier in his career. He earned bachelor’s and master’s degrees in American History at the University of Massachusetts at Amherst and Stanford University, respectively.
Outreach Director, Labor and Worker Rights
Michell K. McIntyre joined the National Consumers League in May 2011 to direct NCL’s Special Project on Wage Theft. While working at NCL, she has expanded the League’s labor work to include fighting for an increase to the minimum wage, paid sick days laws, issues of pay equality, worker health & safety matters, Fair Labor Standard Act concerns, and National Labor Relations Act issues. Michell collaborates with NCL’s Food Safety & Nutrition department as well as outside partners including labor unions, worker health & safety organizations, and worker rights groups.
Before coming to NCL, Michell was a political consultant for Democratic candidates and progressive interest groups including the AARP, Women’s Voices Women Vote, American Federation of Teachers, and AFSCME. She is a graduate of Susquehanna University and while in Pennsylvania, she served on the Board of Directors for the Susquehanna Valley Women in Transition, a local domestic violence shelter.
Vice President, Communications
Carol McKay joined the staff of the National Consumers League as Assistant Director of Communications in September 2000. At NCL, Carol works closely with policy staff, the executive director, and the development team to oversee all aspects of marketing and communications for the organization. Carol manages print and online publications, media relations, and consumer public education campaigns on a variety of issues, ranging from health to fraud to child labor. Carol coordinates public relations for NCL’s programs including LifeSmarts, NCL’s work in fraud prevention and education, and child labor. Her department also serves the internal communications needs of the organization. In addition to her communications role at NCL, Carol works closely with development and senior staff on fundraising strategy and proposal writing.
Carol was promoted to director of communications and later Vice President of communications in 2003 and 2004. Prior to her work at NCL, she worked as a reporter in newsrooms in California and Montana. Carol earned a bachelor’s degrees in History and Political Science and a minor in English literature at the University of California, Los Angeles.
LifeSmarts Program Assistant
Rashaud joined the NCL staff in December 2013 as a member of the LifeSmarts team. Through LifeSmarts, students are able to learn about life skills in a fun environment. Students compete on a state and national level answering questions in a “Quiz Bowl” format on various topics that range from consumer rights to health and safety.
Rashaud has worked with high school and middle school students for a number of years. As a student advocate and assistant at a law firm that focused on child and domestic issues, working for the betterment of children is Rashaud’s passion. Currently, he assists the LifeSmarts program by helping to create new networks, prepare teams for upcoming competitions, manage updates to the LifeSmarts Web site, and coordinate the state and national competitions.
Rashaud is a former National Honor Society member. He received a full athletic scholarship to play basketball at Tennessee Technological University, where he received a Bachelor’s Degree in Communications.
Consumer Services Coordinator
NCL’s Fraud Center
James Perry is a veteran staffer at NCL’s Fraud Center. Since January 2000, he’s been counseling consumers on a variety of scams ranging from telemarketing- to Internet-based issues. James began at the National Fraud Information Center/Internet Fraud Watch programs (now NCL’s Fraud Center) as a fraud counselor, speaking with thousands of consumers each year about cases of suspected and confirmed fraud. James was later promoted to supervise the staff of NCL’s Fraud Center, and he regularly speaks about his experiences counseling fraud victims to the media and nonprofit and law enforcement agencies.
As Consumer Services Coordinator, James monitors complaints submitted to NCL via the complaint form at www.fraud.org and serves as a representative on the Consumer Federation of America’s Fake Checks Working Group. At NCL, James works with law enforcement agencies to transmit consumer fraud complaints to more than 200 agencies in the United States and Canada.
Theresa joined the staff at the National Consumers League in 1992, working at NCL’s National Fraud Information Center as a consumer counselor. At the Fraud Center, Theresa counseled fraud victims, their family members, and educators, on a multitude of emerging telemarketing scams including sweepstakes and lottery fraud, phone cramming and slamming, and newly emerging Internet scams. Theresa was promoted to supervise Fraud Center staff, while continuing to help consumers avoid and recover from telemarketing and Internet scams.
Theresa later took the position of NCL Office Manager, where she is tasked with a wide range of responsibilities and oversees the day-to-day operations of NCL’s Washington, DC office. In Theresa’s current role at NCL, she assists with supporting staff, the NCL board of directors, and event planning and coordinating.
Theresa graduated from Western Senior High School in Washington, DC and earned an Associates Degree in Business Administration from Washington Technical Institute. She attended Federal City College (now the University of the District of Columbia), where she studied Psychology and Sociology.
Director of Partnerships and Development
Amy joined National Consumers League in March 2011 to expand the development department. She works alongside the Vice President of Development and staff in preparing proposals as well as promotional and fundraising materials. Amy researches and identifies new funding prospects while strengthening relationships with existing partners to promote the League's programs and gain financial support. In addition, Amy manages NCL's Annual Trumpeter Awards dinner every fall.
Amy came to NCL from Muscular Dystrophy Association, where she implemented numerous fundraising events and built lasting relationships with key sponsors. Prior to that, Amy worked in Membership Development with Girl Scouts of America and served as the Associate Executive Director at the Greater Pittston YMCA, where she began her nonprofit career.
Amy graduated with honors from University of North Carolina at Charlotte with a degree in Political Science and earned a Masters in Public Administration from Marywood University. She serves as a member of the National Honor Society for Public Affairs and Administration and the Association of Fundraising Professionals.
LifeSmarts Outreach Coordinator
Seth joined the NCL staff in May 2012 as the Outreach Coordinator for LifeSmarts, a national consumer literacy program aimed at high school- and middle school-aged students. Using various methods of competition, LifeSmarts participants demonstrate their knowledge of crucial life skills relating to personal finance, consumer rights, technology, the environment, health, and safety. It is open to all students and teachers in the United States, and it is absolutely free to participate.
Seth has been active with the LifeSmarts program for more than a decade: as a participant in high school, an intern in college, and as a volunteer with the program ever since. Currently, he assists the LifeSmarts program create new state and local networks, foster existing relationships with developed programs, and prepare competition materials—including the in-person competitions and the online TeamSmarts program.
Seth is a former Governor’s Scholar, and a graduate of Centre College in Danville, Kentucky (site of the 2012 Vice-Presidential Debate). After earning a B.A. in Government, he was a field organizer for the Obama presidential campaign.